I have two Query’s:

(1) : I see on the help website, people talk about jorney history statements not appearing in there hotmail accts. What I would like to know is there a way of having the website sending me a monthly statement via email of my journey history, as this would be very usefull to me, as currently I would like to interrogate my journey history beyond 8 weeks past, therefore if you cant hold more than 8 weeks worth of data, then could you please add a feature whereby I can subscribe to get a monthly/BiMonthly email statement in say PDF, containing my journey history for said period. As this would enable me retrace my movement for accounting purposes etc.

(2) When are you going to sort out the problem with Oyster being as usable as a ‘travel card’ in terms of travelling on rail networks to get to detsinations within Zones, Clapham junction comes to mind, as this a real annoyance and needs sorting on behalf of the public. As this is a real failing, in comparison to the old system.